Getting Emotional
In sales, your best bet is to appeal to your prospect's and client's emotions. Forget about the logic (for the most part) as it comes in a distant second to emotions. The following story is about how powerful emotions can be. Some college students experimented with this and the results are astounding.
The students all got together and agreed before class started that if the professor moved to the right of the classroom, to the student's right as they were facing the classroom, the students would sit up and pay close attention. They would be very quiet, smile, and nod approvingly at the professor. But if the professor moved to the left of the classroom, the farther left he went, the students would cut up, act out, throw things, look away from the professor and act disinterested.
When class began they followed through with their plan. It didn't take but half an hour before the professor was pegged into the right side of the room, standing there for the rest of the class with the students absolutely gobbling up everything he said, excitedly listening, nodding, smiling and showing their approval of all that he was doing.
The next day, they decided that they would do the exact same thing but just reverse it. So class began and what they did is as the professor would move to the right, which he started right off towards the right of the room, they immediately would cut up and act up and act disinterested and as the professor would go to the left of the room, they would act interested and they would do what they should. It took not too long and the professor was pegged over into the left of the room.
The professor was absolutely unaware of what was going on (on the conscious level) but was intensly affected by them (subconsciously).
Why? Well, we like it when people approve of us, we love to be smiled at, we love encouragement, we love to know we're having a good impact on people, we love it when people have interest in what we're saying and doing. These are all fundamentally emotional reactions.
How would you like to be able to affect people in that same way and get them doing things and responding to you in ways that up to now has been happenstance?
The thing to remember first and foremost is that people are led to decisions based on their emotions. Emotions bring people to decisions, logic cements or potentially breaks that decision. The logical aspect is actually is very minor. Obviously, for each person it's slightly different, but if I were to just grossly generalize, making decisions based on emotion may be as high as 80, 85 percent while logic is only a very small 15, 20 percent to back it up.
If you are making your living persuading but aren't using emotions well, you will most likely never make much money, at least the cards are stacked strongly against you. A person who can make strong logical arguments but is not adept at utilizing emotion has the cards strongly stacked against them.
So how do we do this? Well, stay tuned for an upcoming article for more information about getting to your prospect's and client's emotions.
Article Source: http://www.search-raven.com
About the Author
Kenrick Cleveland teaches strategies to earn the business of affluent prospects using persuasion. He runs public and private seminars and offers home study courses and coaching programs in persuasion strategies.
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by: KenrickCleveland
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